How best to motivate your dental team - Practice Managment - Rebecca Morris
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How best to motivate your dental team – Practice Managment

 Rebecca Morris - Dental Professionals - Leaderships

When it comes to managing a team within your business, motivation is a huge thing to keep in mind. It doesn’t matter your industry, the rules are often the same. A happy and motivated team is one that is going to be efficient and productive for you.

But how can you motivate your team? Something that I have learnt is that it isn’t always easy. Working as a practice manager for 18 years, I have spent a large amount of my time learning about team dynamics and how to keep them motivated.

One of the biggest misconceptions is that money is what motivates everyone, whilst we probably wouldn’t head to work for free, job satisfaction is another important part of motivation.

So, with this in mind, I have put together my guide on how best to motivate your team and make sure that they are working as best they can for your business.

  • Keep staff in the know

Communication is vital in any business, if your staff don’t feel that they are involved in what is happening in your business, then chances are that they are not going to feel that they are part of the team. Even if you think that it doesn’t directly involve them or their work, keeping your employees in the loop is going to show them that you trust them and that they are valued.

  • Give them a target to aim for!

If we don’t know where we are heading it can be really hard to focus on getting there. Setting a target is incredibly important for your employees, it gives them something to aim for, to head towards. The important thing with target setting is that you need to make sure that it is achievable, else failure is only going to put your staff on a downward spiral. You can always raise or reset the target once they have got there.

  • Always give credit where it is due

When someone has done a good job it can be all too easy to forget that they need praise. We are simple creatures, and we all like to know that we have done a good job. Take the time to thank staff when they have worked hard or helped drive you forward to a shared goal, appreciation is undervalued and hugely impactful.

  • Think about your staff as more than just numbers

Everyone has their own personal motivation for coming to work. It is impossible to know everything about your employees, but it is worthwhile learning more about what drives them. That way you can make sure that you use approaches that are going to appeal to them. You may find that they want to progress up their own career ladder, perhaps into practice management, or you may learn that there is a particular qualification that they are aiming for.

  • Let them give ideas

We have covered before how it is important for staff members to feel valued in their role. One of the simplest ways to do this is to let them input ideas on any future plans that you have for the business. Not only do you want to make sure that they feel involved, but you also may find that they have some pretty good ideas too. Particularly if they work closely with patients on a regular basis and know what they are going to want, expect or need from you.

  • Try out team building

It may sound corny to some, but team building can actually be a great way to bring your team together into a cohesive unit, as well as reward them for their hard work. Team building events can be great fun and you can incorporate something like going out for dinner together for a special treat. This type of reward is usually particularly welcome after a tricky patch in your business, such as if you have had a boost of patient numbers.

  • Always deliver what you promise

If you promise your team something, then you need to make sure that you follow it up and above all else, deliver it. Not following through on something that you have told them will happen is likely to have a hugely negative reaction that can ripple through the team and have them working against you rather than for you.

It doesn’t take much to motivate your team, there are a variety of approaches that you can try out and hopefully have a team behind you that are well-motivated and that you can trust to work hard for your practice and the patients that come to you for help.

Feel free to visit www.rebecca-morris.co.uk and get a feel for who I am and what I can do to help make your career that little bit easier.

AUTHOR: Rebecca Morris

I want to share my 23 years of dental experiences and provide training courses in practice management, lead nurse, reception and team training in the UK.I strive to build good working relationships and want to pass on my know-how to help you, the dental care professional, gain important skills and gain the recognition that you deserve.

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